Junior Key Account Manager (a) 100%
Elos Medtech is one of the world’s leading development and manufacturing partners for companies in the medical technology sector. With sites in Switzerland, Sweden, Denmark, Germany, China, and the United States, we specialize in the production of implants, instruments, and components for medical technologies.
We are looking for individuals who share our values — passion, trust, and results — so we can grow together and achieve even greater success. If you are ready to give your best and join an environment that values collaboration and commitment, we look forward to receiving your application.
For our site in Hölstein (BL), we are looking for a
Junior Key Account Manager (a) 100%
What we are looking for:
Manage and develop relationships with selected key customers, acting as their main point of contact and identifying new business opportunities
Coordinate customer inquiries, quotations and commercial aspects of New Product Introduction (NPI) projects, including costs, invoicing and forecasts
Manage customer orders end to end, ensuring reliable deliveries and resolving quality-related issues in close collaboration with Supply Chain and Quality
Oversee customer agreements, pricing and product margins, support negotiations and contribute to Sales & Operations Planning (S&OP)
Monitor key performance indicators, including sales, forecasts, delivery performance (OTIF) and non-conformities (NC), and provide regular reporting to the Business Unit lead
Prepare and lead customer business reviews, discussing performance, forecasts, quality and future business opportunities
What makes you a great fit :
You have a commercial or technical qualification and initial experience in Customer Service, Key Account Management, Sales Support or Order Management, ideally in manufacturing
You have a good technical understanding and quickly familiarize yourself with products, processes and customer requirements
You are outgoing, customer-focused and confident in building professional, long-term customer relationships
You have strong Excel skills, enjoy working with numbers, margins and forecasts, and are familiar with ERP systems, ideally SAP
You work independently, in a structured and solution-oriented manner, keeping an overview even when managing complex customer requirements
You are fluent in German and English, communicate clearly and bring a natural sense for negotiation, service and quality
Why you’ll love working with us:
You work directly with some of the world's leading orthopaedic medical device companies
You are part of an international customer team spanning Switzerland and the US from day one
You gain valuable experience in a regulated medical device environment – a strong asset for your future career
You collaborate closely with the Global Sales Director, gaining visibility into strategic customer relationships and business decisions
You take ownership of your customers and projects, with the opportunity to contribute ideas and make a real impact
You grow professionally in an international environment with diverse responsibilities and room to develop
- Department
- Customer Service
- Location
- Hölstein - EMHO
Our Recruitment Process
Application & Review
Once you submit your application, our team carefully reviews your experience, skills, and motivation to assess the fit for the position.
Online Interview
Selected candidates are invited to an online interview to discuss their background, professional experience, career ambitions, and expectations. This conversation also gives you the opportunity to learn more about the role and our company.
On-Site Interview
Candidates progressing to the next stage are invited to meet with our team in person. This interview allows for more in-depth discussions about the position, collaboration style, and mutual expectations, while giving you a better insight into our working environment.
Final Decision & Offer
After completing the interview process, we carefully evaluate all candidates and contact successful applicants with an offer and start the Onboarding process.
